ReliefWeb Client Outreach Vol 1.0 |
This is the first of what we hope will be a number of surveys to help us identify how we can best serve the needs of the humanitarian community.
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1) How often do you visit ReliefWeb?
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| 1 |  22.8% (1040/4567) | | 2 | 26.4% (1204/4567) | | 3 | 29.8% (1363/4567) | | 4 | 14.8% (676/4567) | | 5 | 6.2% (284/4567) | |  | 1) Daily
2) At least twice a week
3) At least once a week
4) At least once a month
5) Rarely
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2) How often do you visit the Travel Info Section for a given country?
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| 1 | 4.3% (193/4500) | | 2 | 13.6% (610/4500) | | 3 | 12.5% (561/4500) | | 4 | 32.5% (1463/4500) | | 5 | 37.2% (1673/4500) | | | 1) Daily
2) At least once a week
3) At least once a month
4) Rarely
5) I don't know where this section is located.
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3) How often do you visit the Country Profile section for a given country?
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| 1 | 6.4% (289/4501) | | 2 | 18.2% (821/4501) | | 3 | 24.6% (1107/4501) | | 4 | 35.5% (1596/4501) | | 5 | 15.3% (688/4501) | | | 1) Daily
2) At least once a week
3) At least once a month
4) Rarely
5) I don't know where this section is located.
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4) What are your primary reasons for visiting ReliefWeb?(You may select more than one)
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| 1 | 6.7% (685/10255) | | 2 | 18.6% (1908/10255) | | 3 | 8.7% (897/10255) | | 4 | 8.6% (878/10255) | | 5 | 13.9% (1426/10255) | | 6 | 4.7% (486/10255) | | 7 | 37.3% (3825/10255) | | | 1) Operational decision-making
2) Background information on country, disaster, or emergency
3) Academic research
4) Information sharing
5) Personal interest
6) Links to other websites
7) Job searching
8) Other (Enter your reasons here)
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5) What is your prefered method to browse for information on ReliefWeb?
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| 1 | 38.8% (1813/4678) | | 2 | 6.6% (310/4678) | | 3 | 2.6% (120/4678) | | 4 | 16.8% (788/4678) | | 5 | 21% (982/4678) | | 6 | 10.2% (478/4678) | | | 1) Country
2) Type of Disaster/Emergency
3) Date of Disaster/Emergency
4) Region
5) Theme (i.e., Conflict, Disaster Management, Accountability...)
6) Open Text Search
7) Other (Enter your method here)
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6) What types of information on the site are most valuable to you? (You may select more than one)
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| 1 | 11.8% (1884/15921) | | 2 | 9.4% (1489/15921) | | 3 | 12.6% (2010/15921) | | 4 | 2.9% (466/15921) | | 5 | 1.9% (296/15921) | | 6 | 9.2% (1461/15921) | | 7 | 11.8% (1886/15921) | | 8 | 7.4% (1185/15921) | | 9 | 4.8% (771/15921) | | 10 | 14% (2227/15921) | | 11 | 5.7% (902/15921) | | 12 | 4.5% (713/15921) | | | 1) Analysis and Evaluations
2) Assessments
3) Country Background Information
4) Financial Reports / Appeals
5) Graphs
6) Maps
7) News
8) Policy and Issues Documents
9) Press Releases
10) Situation Reports
11) Statistics
12) Other
13) Specify
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7) What information would you like to see on ReliefWeb that we currently don't provide?
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8) What technical features have you seen on other sites that you would like to see ReliefWeb provide? (Provide links as an example if you would like.)
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9) What is the greatest weakness of our site?
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10) What other websites do you visit for similar information?
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11) What section(s) of the site do you visit most frequently?
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| 1 | 15% (1733/11584) | | 2 | 14.2% (1650/11584) | | 3 | 3.1% (356/11584) | | 4 | 5.4% (620/11584) | | 5 | 5.7% (661/11584) | | 6 | 5.3% (617/11584) | | 7 | 10.7% (1238/11584) | | 8 | 31.6% (3658/11584) | | 9 | 2.3% (269/11584) | | 10 | 4.3% (494/11584) | | 11 | 2.5% (288/11584) | | | 1) Latest Updates
2) Countries and Emergencies
3) Appeals and Funding
4) Policy and Issues
5) Maps
6) Latest Natural Disasters
7) Training
8) Vacancies
9) Contact Directory
10) Headlines
11) Links
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User Information |
Basic information about the user.
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12) Type of Organization:
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| 1 | 27% (1384/5131) | | 2 | 5.3% (272/5131) | | 3 | 14.7% (754/5131) | | 4 | 6.5% (332/5131) | | 5 | 5.6% (288/5131) | | 6 | 1.1% (58/5131) | | 7 | 4.1% (208/5131) | | 8 | 16.2% (833/5131) | | 9 | 8.1% (415/5131) | | | 1) International NGO
2) National NGO
3) UN Organization
4) Government Body
5) Academia
6) Media
7) Private Company
8) Independent Consultant
9) Other
10) Specify
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